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Return policy

ShopID stands by our products and we will gladly offer a replacement if your purchase arrives damaged or defective.  If you believe one of our products is defective, please allow us the courtesy to troubleshoot the issue before sending you a replacement.  We do not accept ‘change of mind’ returns, unless there are extenuating circumstances.

The following items are not eligible for return: personalized items, final sale items. 

Contact Us
If you have any questions about our return policy or need assistance with a return, please contact us at info@ishopid.com.

This page was last updated on 3.1.2023. We encourage you to review it periodically to stay informed about our return policy.